Thank you for choosing Molizes UK for your shopping needs. If you are not completely satisfied with your purchase, we are here to assist. Below is our return and refund policy.

Returns

You have 30 days from the date of receipt to initiate a return. We accept returns for products that are defective, not as described on our website, or even if they are new or slightly used, including items that have been opened or show minimal signs of use.

To qualify for a return, please ensure the following:

• The item was purchased within the last 30 days.
• The item is in its original packaging.
• You have the receipt or proof of purchase.

Exchanges

We offer exchanges under the same conditions as returns. If you wish to exchange an item for the same or a different product, please follow the return process and specify your request for an exchange.

Return Process

We are happy to accept returns for both defective and non-defective items within 30 days of purchase. Please keep in mind the following requirements:

• Items must be in new or slightly used condition, including those that have been opened or show minimal use.
• Items must be returned in their original packaging.
• A copy of your receipt or packing slip must accompany your return.

Return Method

You can return items by mail to the following address:

39a St Stephens Ave, London, W12 8JB, United Kingdom

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, a credit will be issued to your original payment method within 7 business days. Please be aware that your bank or credit card company may take additional time to process and post the refund.

Restocking Fee

There is no restocking fee.

Return Shipping Costs

Return shipping is free, and you will not incur any charges for returning your item.

Contact Information

Email: support@molizes.co.uk

Phone: +44 7413 786473

Address: 39a St Stephens Ave, London, W12 8JB, United Kingdom